Multilingual Customer Service Representative

💼 Hiring: Multilingual Customer Service Representative - Sumsub 📍 Remote - Europe | 🕐 Posted 1 day ago - October 7, 2026 | 💰 Not provided | 🧑‍💻 Full-time | 🔗 Compliance / KYC / Multilingual Support Sumsub is hiring a multilingual customer service representative for its growing support team in Europe. The role focuses on guiding users through the company's AI-powered identity verification platform, with inbound calls in German, Turkish, and English. 📋 Responsibilities include: - Handle inbound customer calls in German, Turkish, and English - Guide users through all necessary steps on the compliance platform - Interact with users through verbal and written communication - Safeguard data and maintain confidentiality and security - Follow legal regulations and company standards - Work with attention to detail and precision - Keep knowledge updated with industry and regulatory changes - Inbound calls only: no outbound calls, chats, emails, or complaint handling 🔑 Requirements / Must-have: - Conversational German, Turkish, and English (main client language is German) - Good communication skills - Ability to navigate a large amount of information - Able to take days off during the week instead of the weekend 🛠 Nice-to-have / Preferred: - Previous customer service experience is an advantage, but no prior work experience is required 💡 Perks & Benefits: - Work tied to building a secure and inclusive digital trust experience - Collaboration with colleagues from 74 countries - Clear goals, open feedback, personal development plans, and support for learning and industry events - Financial bonuses for marriage and for welcoming a new baby - People- and pet-friendly culture without heavy bureaucracy 🌍 Location & Time Zone: - Full-time remote flexibility across Europe (EU, multiple locations) 📩 To apply: Apply via the official form: https://careers.sumsub.com/jobs/8499863-customer-service-representative 🔗 Original post: https://www.linkedin.com/posts/chikodi-okeke_hiring-customerservice-remotework-share-7513495205510180864-OvJB 📌 New here? Subscribe and mute notifications to avoid noise. 🔎 Search by role or skill, or check the pinned messages for a short vacancy list. ⚠️ DYOR! I do not verify every job. Requests to download and run files or make a payment are major scam warning signs. 🚩 ❗️ I am not hiring. I only share fresh Web3 jobs posted by others. #NFA #DYOR 🌎 All my other social media! Subscribe!👇 💡 Intern/Junior Web3/Crypto/Blockchain Roles DAILY 📱 Allweb3jobs on Twitter/X 📱 Allweb3jobs on LinkedIn 📱 Coinmarketcap token analysis 🪙 Binance token analysis 💬 Want to promote something or just ask a question? Feel free to reach out: @crypto_vazima