Technical Implementation Manager, Lead, Energy Trading

Technical Solutions & Implementation Manager Technical Solutions & Implementation Manager The Opportunity Join a growing technology company helping businesses manage complex information, processes, and operations through software, automation, and data. As Technical Solutions & Implementation Manager, you’ll combine technical problem-solving, customer engagement, implementation, commercial awareness, and team leadership. You’ll work with customers and internal teams to turn complex requirements into practical solutions, while helping build a scalable Technical Solutions & Implementation function. This role is ideal for someone who enjoys solving complex problems, working with senior stakeholders, and having real ownership in a growing business. What You’ll Do - Lead customer discovery, solution design, implementation, and issue resolution. - Translate business requirements into practical technical solutions. - Work with data, systems, workflows, integrations, and automation. - Own key customer engagements and drive successful outcomes. - Partner with Commercial, Product, Customer, and Engineering teams. - Lead, mentor, and develop the Technical Solutions & Implementation team. - Build scalable processes, capabilities, and ways of working. - Identify opportunities to improve customer experience and delivery. Your Background - Experience in B2B SaaS, technology, implementation, professional services, technical solutions, customer success, or technical account management. - Experience in commodity trading, energy trading, ETRMs or related environments is a bonus - 3+ years of leadership experience, with a track record of developing people. - Strong technical, analytical, and problem-solving skills. - Experience working with customers on complex technology requirements. - Comfortable with data, systems, integrations, automation, and technical tools. - Commercially minded, pragmatic, organised, and comfortable taking ownership. - Strong Excel and presentation skills. - Technical/quantitative background, ideally STEM. - Energy industry experience is a bonus. - Ability to work well in start-up environments - Fluent English. Why Join? - Shape and build a growing technical function. - Work directly on complex customer and technology challenges. - Influence how solutions are delivered and scaled. - Combine technical work with meaningful leadership responsibility. - Have visible impact as the business grows.