Forward Deployed Engineer

ABOUT THE ROLE This is a hands-on technical role at a Series B manufacturing SaaS company, sitting at the intersection of software engineering, enterprise customer ownership, and real-world factory operations. You will deploy, configure, and integrate a shop floor operating system directly at customer manufacturing sites across France and Europe, making a visible impact on how frontline teams work every shift. WHAT YOU'LL DO - Deploy and configure the platform at customer manufacturing sites across France and Europe. - Write integration code to connect the platform with existing industrial systems such as MES, ERP, and SCADA. - Train frontline teams including operators, supervisors, and plant managers. - Own the full technical relationship with enterprise customers from onboarding through go-live and long-term success. - Serve as the technical voice of the customer back to the product team. - Identify and surface opportunities to expand the platform's footprint within accounts. WHAT WE'RE LOOKING FOR - 5 or more years of experience in software engineering or technical customer-facing roles. - Strong full-stack engineering skills with the ability to ship code autonomously. - Fluency in French (required) and English. - Comfort working on-site at customer factory locations. - Proven experience owning enterprise technical relationships end-to-end. - Background in manufacturing, industrial tech, or systems integration (MES, ERP, SCADA) is a plus. - Prior experience in forward deployed engineering, solutions engineering, or implementation consulting is a plus. COMPENSATION & BENEFITS The salary range for this role is $120,000 to $160,000 USD annually. Visa sponsorship is available. LOCATION This is a hybrid role based in Paris, Île-de-France, France. Regular travel to customer manufacturing sites across France and Europe is expected.