(Senior) Regional Operations Manager - Benelux (m/f/d)

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. We're looking for a motivated and driven (Senior) Regional Operations Manager (m/f/d) for our Amsterdam office who will play a key role in shaping and improving our regional operations across the Benelux. About the Role - Own regional partnerships by building strong relationships, driving performance, and acting as the main operational contact - Lead improvement projects that enhance vehicle quality, driver standards, partner support, and overall service delivery - Analyze KPIs and performance data to identify gaps, optimize the network, and turn insights into concrete actions - Negotiate with partners on compliance, quality upgrades and long term commitments - Work cross-functionally with HQ, Tech, and local teams to ensure seamless operations and aligned priorities - Stay close to the field by visiting stations, gathering real world feedback, and driving continuous improvement About You - 5+ years of experience in fast-paced, tech-driven environments. Experience in the Bus/Passenger transportation industry is a strong plus. - Fluent in English & Dutch; French is a strong plus - Analytical mindset with the ability to turn complex data into actionable insights for partners and network optimization. - Proactive, solution-driven, and detail-oriented, comfortable taking ownership and pushing initiatives forward. - Strong stakeholder manager, skilled in relationship building, negotiation, and influencing across teams and partners. - Hands-on and field-oriented, with a driving license and willingness to travel. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer - Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. - Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. - Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. - Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. - Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills. - Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, please check out this link: Locations - Flix Career Why Join Flix? At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you! #LI-Hybrid