Salesforce Service Cloud Administrator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Service Cloud Administrator based in India. Join a globally distributed team focused on improving customer service operations through innovative cloud technologies and intelligent automation. As a Salesforce Service Cloud Administrator, you will help maintain, optimize, and enhance a critical CRM platform that supports efficient service delivery and seamless business workflows. You will collaborate with support, operations, and technical teams to translate business requirements into effective configurations, automation, and reporting solutions. The role also offers opportunities to work with Salesforce AI capabilities, including Agentforce, and support integrations that connect Salesforce with essential enterprise applications. You will contribute to platform reliability, data quality, and continuous improvement while helping users get the most out of their tools. This fully remote opportunity is ideal for a detail-oriented Salesforce professional who enjoys solving problems, improving processes, and working in an international environment.