Administrative Coordinator / Customer Service Coordinator

Administrative Coordinator / Customer Service Coordinator Heritage Builders Position Summary We are seeking a highly organized and customer-focused Job Coordinator to support daily operations by managing job closeouts, invoicing, customer follow-up, and project coordination. The ideal candidate is detail-oriented, proactive, and able to effectively communicate with customers, vendors, and internal teams to ensure a seamless experience from project completion through final billing. Key Responsibilities - Close completed jobs accurately and efficiently. - Prepare and process customer invoices in a timely manner. - Follow up with customers regarding completed work, satisfaction, and outstanding items. - Coordinate schedules, documentation, and communication between customers and internal teams. - Maintain accurate project records and update company databases. - Track job status and ensure all required paperwork is completed before final closeout. - Assist with collections by following up on outstanding invoices when needed. - Address customer questions and concerns professionally and promptly. - Communicate project updates to customers and stakeholders. - Support office operations and administrative tasks as assigned. Qualifications - Previous experience in customer service, project coordination, administrative support, or related role - Strong organizational and time management skills. - Excellent verbal and written communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Proficiency with Microsoft Office Suite (Outlook, Word, Excel). - Experience with invoicing, billing, and CRM systems preferred. - High attention to detail and problem-solving abilities. - Must have High Speed Internet - EST and or CST time zone required Preferred Experience - Construction, roofing, restoration, or home services industry experience is a plus. - Experience handling customer follow-up and job closeout processes. - Prior experience Working remotely preferred Benefits - Competitive pay - $25.00-$28.00 Hourly - Health, dental, and vision insurance - Paid time off and holidays - Professional development opportunities/Supportive team environment Salary: $25.00- $28.00 Originally posted on Himalayas