Client Operations Associate
RemoteRemote - US (West Coast)USD 70kentryfull-time
- Posted
- today
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- web3 jobs (telegram)
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Description
๐ผ Hiring: Client Operations Associate - River Financial
๐ Remote - US (West Coast) | ๐ Posted 18 hours ago - October 2, 2026 | ๐ฐ $70,000 | ๐งโ๐ป Full-time | ๐ Bitcoin / Client Operations / Fintech
River Financial is hiring a Client Operations Associate for its Client Services team. The role supports a Bitcoin-focused financial institution by handling client questions, inquiry trends, and operational improvements.
๐ Responsibilities include:
- Interface with clients on questions and feedback about products and services
- Analyze trends in client activity and inquiries
- Identify operational efficiencies that help scale processes
- Refine business rules, automations, and communication methods across Client Operations
- Liaise with Relationship Management, Engineering, Financial Operations, Risk Management, and Client Services to improve the product and client experience
๐ Requirements / Must-have:
- Interest in a fast-paced fintech startup environment
- High-agency self-starter who collaborates and problem-solves well
- Strong communicator and conversationalist
- Highly adaptable, able to shift focus and balance many tasks
- Able to identify data trends and make decisions from analysis
- Customer-facing experience preferred
- Degree preferred in Communication, Business, Finance, Business Operations, Business Marketing, or Information Systems
๐ Nice-to-have:
- Excel, Google Sheets, SQL, or product management experience
๐ก Perks & Benefits:
- $70,000 salary, full-time, plus competitive compensation and equity
- Unlimited PTO
- Medical, dental, and vision insurance
- 401k
- Fully remote option
๐ฉ To apply: Apply: https://jobs.ashbyhq.com/river/f1572a89-7ef0-49c3-ba73-7c639525a8ec. Interview process: 20-minute screening video call, 1-hour role interview with 2 River employees, a prompted assignment, then a 1-hour culture and executive interview with 2 River employees.
๐ Original post: https://www.linkedin.com/posts/client-operations-associate-remote-at-river-share-7511870841828339712-EkEF
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