Legal Assistant

ABOUT THE ROLE A sole practitioner in Bloomington, Indiana is seeking a remote Legal Assistant to support a creditor rights and real estate practice. The role is approximately one-third reception and two-thirds legal administrative work. The right candidate is detail-oriented, accurate, and comfortable working across multiple screens in a fast-paced, process-driven environment. KEY RESPONSIBILITIES Reception - Serve as the first point of contact on a Zoom phone system - Answer and screen 12 to 30 incoming calls per day (average 12 to 15; busy periods up to 30) - Take detailed messages and route calls to the attorney, in-house paralegal, or title agent - Field calls from adversaries and consumer debtors professionally and with composure Legal Administrative Support - Open new matters in Clio and complete all intake data entry - Generate engagement letters from firm templates for attorney review and signature - Create and maintain organized electronic client files - Manage a high-volume collections docket for institutional creditor clients (3 credit unions and 6 private banks), with emphasis on accuracy and consistency - Prepare demand letters and assemble documents from standardized forms - Submit pleadings and proposed orders through the Indiana e-filing system (all filings reviewed and approved by the attorney prior to submission) - Participate in daily Zoom check-ins with the attorney and periodic client calls REQUIREMENTS - Excellent written and spoken English - Prior experience in a U.S. law firm, particularly in collections or creditor rights, is strongly preferred - Proficiency in Clio or comparable practice management software - Comfortable working across multiple screens simultaneously - High attention to detail and consistency; accuracy matters more than speed on repetitive tasks - AI-forward mindset; the firm actively uses AI tools - Reliable internet connection and professional remote work setup -3 monitor/screens required Requirements This is a full time role Rate: $6-$7/hr