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Customer Success Engineer aa

jobgether

GermanyFull-time
Posted
1 month ago
Source
Jobgether (lever)
Field
Engineering, Customer Success

Skills

Account ManagementCommunicationNext.js

Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Engineer based in Germany. As a Customer Success Engineer, you will play a key role in helping customers get maximum value from a technical SaaS platform. You will work directly with users across multiple channels, resolving questions, troubleshooting issues, and guiding them toward effective solutions. The role combines customer-facing communication with technical problem-solving and requires comfort working with APIs, data, and common business software. You will collaborate closely with teams across technical account management, solutions engineering, marketing, engineering, and operations. This is a high-impact opportunity to influence the customer experience while gaining broad exposure across a growing technology organization. You will join an ambitious, collaborative environment where curiosity, initiative, and a willingness to take ownership are highly valued.

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