Especialista Suporte Atendimento III

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Especialista Suporte Atendimento III based in Brazil. We are looking for an analytical and solution-oriented professional to help improve customer experience and operational performance in a collaborative, fast-paced environment. In this role, you will investigate complex issues, identify root causes, and develop practical solutions that drive continuous improvement. You will also create visual materials for internal communications, helping teams stay informed, aligned, and engaged. Working closely with multidisciplinary teams and business stakeholders, you will support strategic projects, optimize processes, and monitor improvement initiatives. The ideal candidate combines strong analytical thinking with excellent communication, organization, and problem-solving skills. This is an opportunity to contribute to meaningful operational improvements while developing your expertise in customer experience, process management, and project coordination.