Support Resource for IT

Core Responsibilities - Ensure the proper maintenance, upgrades and continuous operation of networks. - Support all UDC users in their daily day to day operations in Network, s/w, h/w and other IT related issues. - The objective of this position also includes the complete maintenance of systems and train the new users. - Develops standards for computer and network systems, to include standards for wiring, equipment & system security. - Provides workstation hardware and software technical support to system users. - Provides planning and advanced technical expertise regarding computer and network services for both local and wide area networks, and the worldwide internet. - Serves as high-level technical expert in regards to computer/network systems and associated issues. - Installs, configures, and maintains computer and network operating system and application software, as appropriate. - Provides on-call support for computer/network systems as required. - Performs miscellaneous job-related duties as assigned. - Administer and maintain email and communications including installation and upgrades. - Install and upgrade client software on PC's for email, adding and removing users and maintaining email list. - Maintain network security including installation and maintenance of fire wall. - Ensure installation and maintenance of anti-virus and spy ware software on both servers and workstations. - Install upgrade servers and workstations operating system. - Install and upgrade servers and workstation application software. - Implements integrated network architectures for medium-to-large computer systems. - Maintain and support all Audio Visual equipment at all sites. - Train the new users on ICT related equipment and systems. - Perform other duties assigned by direct supervisor to ensure that the flow of work is continuous and adequate relief is provided. Qualifications & Requirements - Education: Bachelor's degree - IT Related. - Experience: 3 years of experience that is directly related to the duties and responsibilities specified. Skills & Knowledge - Communication Skills: Effectively communicates with users and ability to communicate technical information to non-technical personnel. - Knowledge of current technological developments/trends in area of expertise. - Advanced knowledge and understanding of a range of computer and networking software and hardware systems and related technologies. - Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software. - Ability to analyze and assess computer/network architecture requirements and determine optimum, cost-effective solutions. ️ QHSE Awareness The successful candidate must be aware of the QHSE Management System and understand: - Aware of the QHSE Management System. - Understand the importance of conformance to the QHSE Policy and procedures and to the requirements of QHSE management system. - Aware of the Customer Requirements (where relevant). - Aware of the Significant Environmental Aspects and Occupational Hazards / risk in this area of operation. - Aware of potential or actual Consequences of his/her work activities and deviation from specified Operating Procedures. - Aware of current Objectives and Targets in this area and what is the current status. - Aware of Emergency Preparedness & Response. Contract: 6 Months Originally posted on Himalayas