Charter Sales Representative

Charter Sales Executive (Private Aviation & High-Ticket Sales) – Remote Full-Time | Remote | EST Hours (Rotating On-Call Coverage) About the Role We’re hiring a relationship-driven and highly polished Charter Sales Executive to manage and close high-value private aviation charter deals. This is not a transactional sales role. You’ll be responsible for: - Managing inbound charter inquiries - Building relationships with high-net-worth clients - Creating tailored private flight solutions - Closing high-ticket bookings - Delivering a luxury white-glove client experience You’ll work directly with clients seeking premium private aviation services while coordinating internally to ensure seamless booking execution from inquiry through post-flight support. If you thrive in: - Luxury sales - Private aviation - Relationship management - High-ticket deal environments - Fast-paced client communication This role is a strong fit. What You’ll Own High-Ticket Charter Sales & Deal Conversion - Manage inbound charter inquiries from prospective and returning clients - Convert qualified opportunities into confirmed charter bookings - Recommend tailored aircraft and flight solutions based on: - Passenger requirements - Route logistics - Timing - Aircraft preferences - Maximize revenue while maintaining premium client service standards - Negotiate pricing and close deals confidently in a fast-moving environment Client Relationship Management (White-Glove Experience) - Build long-term relationships with: - High-net-worth individuals - Executives - Corporate travelers - Luxury clientele - Deliver a luxury-level customer experience from inquiry to completed flight - Maintain proactive communication and responsiveness throughout the booking process - Drive repeat business through exceptional relationship management End-to-End Charter Coordination - Guide clients through: - Aircraft selection - Charter pricing - Scheduling - Logistics - Booking confirmation - Coordinate internally to ensure flawless execution and operational alignment - Provide updates throughout the charter lifecycle - Support clients with urgency and professionalism during time-sensitive requests Communication & Operational Coordination - Communicate across: - Phone - Email - Slack - WhatsApp - Coordinate with: - Operations teams - Scheduling teams - Aviation partners - Internal stakeholders - Participate in rotating on-call schedules to support 24/7 charter responsiveness CRM & Pipeline Management - Maintain clean and accurate sales records inside: - Salesforce - CRM systems - Charter tracking platforms - Track: - Inquiries - Quotes - Bookings - Client activity - Revenue opportunities - Ensure strong pipeline visibility and organized follow-up management Requirements Core Requirements - Proven experience in: - Sales - Luxury services - High-ticket client-facing roles - Relationship-based selling - Strong verbal and written English communication skills - Confident handling premium clientele and high-value conversations - Strong organizational and multitasking abilities - Comfortable working remotely in a fast-paced environment - Ability to work EST hours with rotating on-call availability - Experience using CRM systems such as: - Salesforce - HubSpot - Similar platforms Nice to Have - Experience in: - Private aviation - Charter sales - Luxury hospitality - Travel services - Familiarity with: - Avinode - Charter quoting systems - Private aircraft categories - Understanding of: - Part 135 operations - Private aviation logistics - Cryptocurrency transactions - Existing network within luxury travel or aviation industries What Makes You a Strong Fit - You build relationships — not just transactions - You communicate with professionalism, confidence, and polish - You stay calm under pressure in high-value client environments - You move quickly while maintaining attention to detail - You thrive in luxury service and fast-response sales environments - You take ownership of the client experience from start to finish What a Typical Day Looks Like - Respond to inbound charter requests and inquiries - Build relationships with prospective and returning clients - Recommend aircraft and customized charter solutions - Coordinate quotes, pricing, and booking logistics - Work with operations teams to ensure smooth execution - Maintain CRM updates and sales pipeline tracking - Follow up proactively to maximize conversions and repeat bookings In short: You turn high-value charter inquiries into closed bookings while delivering a seamless luxury aviation experience. Key Metrics for Success (KPIs) - Charter deal conversion rate - Revenue generated per booking - Client satisfaction and repeat business - Response time to inbound inquiries - CRM accuracy and pipeline organization - Retention and long-term client relationships Why This Role Stands Out - High-ticket luxury sales environment - Relationship-driven sales with premium clientele - Direct exposure to the private aviation industry - Fast-paced, high-growth sales environment - Opportunity to work with: - Executives - Entrepreneurs - Luxury travelers - Strong growth opportunities into: - Senior Charter Sales - Aviation Sales Leadership - Sales Director roles Interview Process - Initial Phone Interview - Video Interview - Final Client Interview - Offer & Onboarding Apply Now If you: - Thrive in high-value relationship-driven sales - Enjoy luxury client communication and premium service - Are confident managing high-ticket deals - Want exposure to the private aviation industry This role is a strong fit for you.