CRM Manager – Subscriptions

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a CRM Manager – Subscriptions based in India. Join a fast-growing global financial technology business helping small and medium-sized enterprises simplify their banking and administrative operations through innovative digital solutions. As CRM Manager – Subscriptions, you will shape and execute customer relationship management strategies that strengthen engagement, improve retention, and maximize customer lifetime value. Working within a collaborative Paid Plans CRM team, you will leverage customer data, behavioral insights, and marketing automation to deliver personalized experiences throughout the subscription lifecycle. You will play a key role in reducing churn, increasing recurring revenue, and building lasting customer loyalty through targeted, data-driven campaigns. Partnering with Marketing, Sales, and Product teams, you will turn customer insights into impactful initiatives that support sustainable business growth. This opportunity offers an international working environment, modern marketing technology, and the flexibility to make a measurable impact on customer experience and subscription performance.