ICT Digital Delivery Manager (Exeter or Winfrith) at Devon & Cornwall Police and Dorset Police

Shape critical infrastructure supporting frontline policing The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff. We’re looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations. This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands. What you’ll be responsible for You will lead multidisciplinary teams and suppliers across key infrastructure domains: - Hosting & Cloud Platforms Data centres, hybrid cloud environments, storage, backup, and resilience - Networks & Connectivity LAN/WAN, remote access, telephony, and mission-critical connectivity - Communications Airwave services and transition to the Emergency Services Network (ESN) - Cyber & Technical Security Infrastructure security, vulnerability management, and remediation You Will - Own infrastructure service performance, availability, and continuous improvement - Lead supplier and partner relationships, including strategic partners such as BT - Manage contracts, SLAs, and commercial performance - Drive modernisation of infrastructure across hybrid and cloud environments - Collaborate with Digital, Innovation, and operational stakeholders What we’re looking for You are a proven infrastructure leader who combines technical depth with strategic leadership. You Will Bring - Extensive experience managing enterprise-scale IT infrastructure environments - Strong knowledge of cloud, networks, hosting, and security domains - Experience managing suppliers, contracts, and outsourced services - A track record of delivering resilient, high-availability services - Excellent stakeholder engagement and influencing skills - The ability to lead teams through change and transformation Why join us? - Make a direct impact on public safety and frontline policing - Lead complex, large-scale infrastructure supporting critical services - Work in a collaborative, multi-force environment - Be part of a team driving digital and infrastructure transformation