Course Counseling Executive USA - Remote Job

Category: Education Location: - Understand queries from participants, engage them and understand their needs - Research, build and maintain relationships with participants. - Provide answers to queries about classes, their availability, pricing of classes, recommend the right courses, community activities, etc based on their needs. - Make calls, followup, converse over audio and text messaging with participants - Keep an updated student database via using a software tool that is used in the organization and follow up with participants using the same tool. - Open to work in late night or early morning shift to support international customers Requirements - Excellent verbal and written communications skills - Ability to think independently and innovatively - Fast learner and quick thinker - Good command in English - Knowledge of Google Suite and any CRM software (Ex: Zoho CRM) - Ability to negotiate and understand participants' needs, engagement, and sales skills - Passionate about helping customers and building long term relationships - Ability to adapt and grow in a competitive environment - Ability to learn any new software tool that is adopted by the organization to accomplish tasks and communicate with others - Excellent time management Benefits - Opportunity to be a part of a dynamic growth focused tech startup - Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes - Opportunity to work closely with serial tech entrepreneurs from Silicon Valley - Fun loving environment and caring team mates and inclusive culture of the company - Work From Home - Perks and Benefits Details Originally posted on Himalayas