Enterprise Account Manager - Benelux

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem https://www.perk.com/shadow-work-report. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com http://www.perk.com to learn more. Just as you have contributed to the growth of Perk in your current role, we want to give you the opportunity to continue learning, developing and growing on your Perk journey. We have an exciting internal opportunity for an ambitious and motivated candidate to join our Benelux & Nordics Account Management team! We are looking for an Enterprise Account Manager – Dutch speaking who will manage a portfolio of our top-tier customers. In this role, you will be responsible for maintaining high levels of customer engagement and satisfaction while driving growth and margin across your portfolio. You will develop a deep understanding of each customer’s business, build strong relationships with key decision-makers and help clients maximize the value they receive from Perk. You will identify growth opportunities, shape customers’ business travel programmes and use data to deliver impactful business reviews and strategic recommendations to senior stakeholders. The role requires outstanding communication and presentation skills, strong commercial acumen and the ability to navigate complex accounts in a fast-changing, high-growth environment. You will need to prioritise effectively, take ownership and remain focused on delivering results while keeping customer satisfaction at the heart of your work. Do you have a successful track record in your current role, experience managing complex customer relationships and the ambition to progress your career in Enterprise Account Management? Then go ahead and apply! As an Enterprise Account Manager, you will: - Own a portfolio of Tier 1 customers, developing strong engagement with your main contacts and key decision-makers. - Gain a deep understanding of your customers’ businesses and use these insights to help them maximise their adoption and usage of Perk. - Identify and develop new growth opportunities within your portfolio, including upselling, cross-selling and account expansion. - Become an expert across Perk’s product portfolio to meet or exceed quarterly commercial targets. - Use data and analytics to deliver regular business reviews, reports and presentations to senior stakeholders. - Build trusted relationships with clients and help shape their business travel programmes. - Identify recurring challenges within each account and develop timely, scalable and long-term solutions. - Act as a key point of contact between customers, Account Management and other internal Perk teams, ensuring smooth collaboration and product roll-outs. - Effectively prioritise your time and resources to maximise impact across your portfolio. - Maintain a results-oriented approach while keeping customer satisfaction and long-term value at the centre of your decisions. - Use AI-powered tools to analyse account data, identify risks and growth opportunities, automate administrative work and focus more time on strategic customer engagement. - Share knowledge and best practices with the wider Account Management team, contributing to the continued development of the Benelux & Nordics region. What we’re looking for: - Native-level Dutch and professional proficiency in English. - Experience managing top-tier or complex customer accounts. - A proven track record of delivering strong results in your current role. - Outstanding communication and presentation skills, with the ability to build trusted relationships at different levels of seniority. - Strong commercial awareness and a results-oriented mindset. - Excellent prioritisation and time-management skills. - The ability to analyse data and translate it into clear insights and recommendations for customers. - An empathetic and customer-focused approach, supported by strong problem-solving skills. - Openness to giving and receiving constructive feedback. - A collaborative, honest and trustworthy approach, with a genuine commitment to the team’s success. To apply, you must have: - Full professional proficiency in Dutch. - A proven track record of high performance in your current role. - A proven track record of successfully managing and delivering complex projects in a fast-paced environment, within emerging markets is a plus. - Solution oriented mindset and passion for overcoming challenges. - Highly organised with a high level of administrative ability and keen eye for detail. - Structured way of working with good capabilities to analyse and deliver recommendations. - You are able to develop relationships with all levels of the organisation, both internally and externally, and adapt the communication accordingly. - You’re able to leverage and apply AI in your day-to-day tasks, as well as to create and launch new processes Just to let you know: - For this role, you need to be based in our Barcelona office. - You must have been in your current Perk role for at least 6 months before applying. - You need to inform and get the support of your current manager in case you are looking to apply. - This will be a permanent assignment. The Process: 1. Apply 2. Chat with Silvia Brunicardi (TA) - 15 mins 3. Assessment with with hiring manager Sheila Mansilla and Femi Ayekoyole 4. Outcome How to apply: - Please apply directly through the Ashby Internal Job Board. - Please answer all questions asked as part of the application process. FAQs - Who do I speak to about this role? Reach out to Sheila Mansilla (HM), or Silvia Brunicardi (TA) - Am I guaranteed to be interviewed? From your first conversation with the Talent Acquisition team, we will establish if you are a fit for the role and let you know if you will be formally interviewed. - Will I receive feedback if I am not successful? Yes, we are committed to helping you grow at Perk. We guarantee you will receive feedback after each interview stage. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com http://perk.com or @externalperk.com http://externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. #LI-Hybrid