Analista de Serviço ao Cliente Pleno

- Provides consulting services and solution recommendations to companies to solve lower-mid tier business challenges, create value, improve growth, maximize business efficiency and profitability. - Builds a customer-focused relationship with lower-mid tier clients to identify business challenges and arrive at the best solution. - Conducts needs analysis, determines project specifications, and identifies solutions to a customer's business challenges. - Compiles business data using industry specific knowledge to gain insight into a business organization and operating structure. - Drives working sessions with clients to ensure expectations and direction are aligned and timelines are being met. - Builds upon domain specific subject matter expertise and remains current on trends in the marketplace. Originally posted on Himalayas