Conversational Chat Bot Designer - Remote Job

Category: Education Location: - Create a virtual Chat Bot agent - Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time - Design end-to-end conversational interactions, including what can go wrong, and how - Develop mockups, flows, redlining and all other creative prototyping related items - Work closely with support team to assess use cases - including the context, the topics, and the types of user questions - Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance - Champion a user-first approach and conduct thorough client and user research Requirements - Bonus points for experience in Journalism, Communication, English Literature, Creative Writing, Technical Writing, or related fields - Experience in Conversation Design - Writing experience (digital content design, UX writing, and/or content strategy) with attention to detail and the ability to work on multiple projects at once - Excellent written and verbal communication skills - Proven track record of defining, socializing, testing, iterating on, and delivering outstanding digital experiences - Experience writing for social and new media - Ability to work fast and meet deadlines - Ability to learn new systems quickly and effectively - Ability to quickly analyze complex systems and solve problems - A true team player - willing to be part of a team of Conversation Designers who work remotely around the world - Experience explaining ideas visually such as using content flows, mockups, or prototypes - Knowledge in human-machine interactions - advantage - Previously published at least one Virtual Agent - big advantage Benefits - Opportunity to be a part of a dynamic growth focused tech startup - Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes - Opportunity to work closely with serial tech entrepreneurs from Silicon Valley - Fun loving environment and caring team mates and inclusive culture of the company Details Originally posted on Himalayas