Functional and Business Analyst (Bilingual ES/EN)

This is a remote position. Work Mode:Remote (Colombia/LATAM) · Full-time Languages:Bilingual Spanish / English (B2 minimum; C1 preferred) Start:Immediate Turn business need intoclear requirements,user stories, andFigma prototypesthat the engineering team can execute. You will collaborate with clients and internal teamsin Spanish and English, and supportpre‑sales(demos, scoping, estimates). Responsibilities - Lead clientdiscovery(interviews, workshops, process mapping) and document findings. - Writeuser stories,acceptance criteria (Given/When/Then), use cases, andPRD/SRS. - Designwireframes and interactive prototypesinFigmafor validation. - Definescope and prioritizationand maintain thebacklog. - Pre‑sales support:prepare demos/POCs, do high‑level estimates (t‑shirt sizing/story points), and contribute toproposals/SoW. - Collaborate with Tech Lead, QA, and PM to ensurefeasibility, traceability, and handoff quality. - Communicate, present, and document in ES/EN(meetings, notes, PRDs, prototypes). Nice to Have - Experience inB2B SaaS, integrations (Zoho, Azure, CRM/CPaaS). - Product analytics exposure. - Familiarity withZoho Projects/CRM/DeskorZoho Creator. Tooling Figma/FigJam, Miro, Jira or Zoho Projects, Confluence/Notion, basic Postman, diagrams.net, etc. Requirements - 3–5 yearsasFunctional Analyst / Business Analystin custom software or consulting. - Portfolio or samples showingFigma prototypesand functional deliverables (PRD/SRS). - Hands‑on experience writinguser storiesandBDD acceptance criteria. - Process modelingand functional understanding ofAPIs. - Client‑facing communication and workshop facilitation. - Bilingual ES/EN (B2; C1 preferred)— able tolead sessions, document, and presentin both languages. Benefits - Contract:Employee. - Compensation:Competitive, based on experience (include salary expectation). - Benefits:remote work, flexible hours, learning path in AI/Zoho, career growth. Originally posted on Himalayas