Technical / Customer Support (Italian)

This is a remote position. Job Title: Customer/Technical Support (Italian Speaker) Location: Remote Budget: 900-1000 EUR Overview: Join our dynamic team in the international currency trading sector! We are seeking motivated individuals for customer support positions. If you have a passion for financial markets and excellent communication skills, we want to hear from you! Responsibilities: - Provide exceptional customer service via various communication channels (email, chat, phone). - Assist customers with technical issues and inquiries related to our services. - Troubleshoot and resolve customer problems efficiently and effectively. - Maintain a high level of product knowledge to support customer needs. - Document customer interactions and feedback in our CRM system. Requirements: - Excellent knowledge of the Italian language (both written and spoken). - Experience in customer or technical support is a plus. - Strong problem-solving skills and the ability to work under pressure. - Basic understanding of software and hardware systems relevant to the position. - Ability to multitask and manage priorities effectively. - Experience with CRM systems is an advantage. - Strong interpersonal skills and a customer-focused mindset Originally posted on Himalayas