Risk Management Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Risk Management Lead based in India. We are looking for an experienced Risk Management Lead to strengthen risk prevention and operational resilience within a clinical trial technology environment. In this role, you will identify, assess, monitor, and mitigate risks affecting customer support, service delivery, compliance, and customer satisfaction. You will work closely with Customer Support, Operations, Engineering, and other stakeholders to ensure reliable service delivery across Interactive Response Technology (IRT) and Randomization and Trial Supply Management (RTSM) solutions. Combining hands-on risk assessment with strategic leadership, you will guide incident investigations, drive corrective actions, and improve operational processes. You will also translate risk trends and service performance data into actionable recommendations for senior leadership. This remote opportunity is ideal for a professional with strong clinical trial systems expertise and a commitment to quality, compliance, and continuous improvement.