Client Service Associate

Customer Service Representative Travel Industry Remote | Flexible Schedule | Commission + Bonuses About the Role: Were looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, youll provide world-class service to clients before, during, and after their tripsensuring every traveler has a smooth, memorable experience. Responsibilities: - Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings. - Provide quotes, itineraries, and travel recommendations based on client preferences. - Handle changes, cancellations, and special requests with professionalism and care. - Maintain accurate client profiles and documentation. - Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently. - Follow up with clients post-travel to ensure satisfaction and encourage referrals. - Stay current on promotions, destinations, and supplier policies. - Support the sales and travel advisor team by ensuring excellent client experience. Qualifications: - Strong communication and problem-solving skills. - Customer service or hospitality experience preferred (travel industry a plus!). - Self-motivated and organized, with attention to detail. - Comfortable working remotely and managing multiple clients at once. - Proficient in using online tools and booking platforms (training provided). - Passion for travel and helping others create unforgettable memories! Perks: - Full training and certification programs provided. - Flexible work-from-home schedule. - Access to travel discounts and exclusive perks. - Growth opportunities and performance bonuses. Originally posted on Himalayas