Medical Billing Specialist - Virtual Assistant

This is a remote position. ​ Rockstar is hiring a full-time Medical Billing Specialist to support the billing operations of a fully remote pediatric therapy billing company. This is an opportunity to join a high-performing, fast-growing billing team that supports pediatric therapy practices nationwide. If you are experienced in full-cycle medical billing, thrive in a high-volume environment, and take pride in accuracy and ownership, this role is for you. About Our Client Our client is a fully remote pediatric billing company dedicated to delivering accurate, efficient, and high-quality revenue cycle management for therapy practices. Their team combines a collaborative, supportive culture with high expectations for performance and accountability. They are known for: - Strong attention to detail and billing accuracy - A commitment to continuous improvement and growth - Supporting both their clients and internal team members at a high level This is a team of high-caliber professionals who take ownership of their work and are motivated to grow alongside the company. Responsibilities Full-Cycle Medical Billing - Manage the full billing cycle from claim submission through payment resolution - Submit and track insurance claims using payer portals (UHC, BCBS, Availity, Waystar, etc.) - Post insurance payments and adjustments accurately - Investigate, follow up on, and resolve denied or unpaid claims - Review and correct billing discrepancies efficiently Claims Follow-Up & Performance - Manage high-volume claim follow-up workflows (goal: ~1,000 claims/week post-training) - Ensure timely resolution of outstanding accounts - Maintain accurate documentation of all billing activity Insurance Verification & Authorization Support - Verify patient insurance eligibility and benefits - Obtain and track prior authorizations - Update patient records with accurate insurance information - Communicate with payers to clarify coverage and resolve issues Administrative & Patient Support - Respond to billing-related inquiries via email and phone - Maintain and update electronic medical records - Support internal documentation and workflow tracking Tools & Systems - Raintree EMR - Payer portals (UHC, BCBS, Availity, Waystar, etc.) - Google Workspace (Chat, Meet, Gmail, Voice) ​ Requirements - 2+ years of experience in medical billing or revenue cycle management - Strong experience with full-cycle billing (claims, posting, denials, follow-up) - Familiarity with insurance verification and prior authorization workflows - Experience navigating multiple payer portals - Excellent written and verbal English communication skills - Highly organized with strong attention to detail - Self-starter who can work independently in a remote environment Nice to Have - Experience with ABA therapy billing - Experience supporting pediatric therapy practices What We’re Looking For - High-performance mindset — you take ownership and follow through - Assertive and proactive — you don’t wait to be told what to do - Eager to learn and grow within a fast-paced team - Comfortable with accountability and productivity expectations - Strong attention to detail with a commitment to accuracy - Commitment to consistent communication with client and team Benefits - Competitive salary commensurate with experience. - Opportunities for professional development and growth. - Work in a dynamic and supportive team environment. - Make a meaningful impact by helping to build and strengthen families across the globe. Originally posted on Himalayas