Community Building and Engagement Associate (CJ -06192025 - PTCBEA)

Position: Community Building and Engagement Associate Number of hours: 20-40 hours/week Schedule: EST About the Role: We are looking for a passionate and experienced Community Building and Engagement Associate to join our growing team. This is a critical role that will be at the heart of our user-facing initiatives. You will be responsible for building a vibrant, supportive, and engaged community. You will be a champion for our users, a storyteller who can articulate our mission, and a strategic thinker who can develop and execute community-building initiatives that drive user growth and retention. This is a hands-on role for a true "doer" who is willing to go above and beyond to support our users and our mission. Key Responsibilities - Develop and execute a community engagement strategy to grow and activate the user base, leveraging social media, events, and direct communication channels. - Responding to inquiries, moderating discussions, and celebrating user milestones. - Create and curate valuable content including blog posts, social media content, testimonials, and educational resources aligned with our mission. - Plan and host virtual and in-person events such as webinars, live Q&A sessions, and local meetups to foster connection and learning. - Build and maintain strategic partnerships with influencers, organizations, and community leaders to expand our reach and impact. - Collect and analyze user feedback to provide insights to the product and marketing teams and improve the user experience. - Track and report community KPIs, including engagement rates, growth metrics, and event participation. Requirements - 35 years of experience in community engagement or marketing, ideally in a startup or fintech environment. - Strong knowledge of social platforms, digital engagement strategies, and content creation best practices. - Exceptional communication and storytelling skills, both written and verbal. - Proven ability to build meaningful relationships and foster online/offline communities. - Highly organized, self-motivated, and capable of working independently in a remote setting. - Strategic mindset with creativity and a user-first attitude. - Familiarity with tools such as Hootsuite, Canva, Eventbrite, Slack, or community management platforms is a plus. Other Qualifications: - Experience working with first-time homebuyers or in the real estate industry. - A strong personal or professional network in fintech, financial wellness, or real estate. - Experience with user research, surveys, or qualitative feedback methods. Originally posted on Himalayas