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Dutch Customer Support - Work from Home - Based in Portugal

Kulture Talent

RemotePortugalmidFull Time
Posted
today
Source
Himalayas
Field
Customer Success

Skills

CommunicationCRM

Description

Responsibilities: - Communicate effectively with Dutch-speaking customers via phone, email, and chat to address inquiries and provide support. - Ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally. - Resolve customer issues by utilizing problem-solving skills and collaborating with relevant internal teams. - Maintain accurate and detailed records of customer interactions in our customer relationship management (CRM) system. - Stay informed about company products, services, and policies to assist customers effectively. - Contribute to a positive team environment and share insights to enhance overall customer support quality. Requirements: - Fluent in spoken and written Dutch. - Be based in Portugal or willing to relocate and work from Portugal - Strong communication and interpersonal skills. - Customer-focused Originally posted on Himalayas

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