Bilingual Customer Service

Offer: $ 6 per hour Workload: 40 hrs per week Work Set-up: WFH Set-up: Remote Qualifications: - Strong customer service knowledge with advanced English and Spanish proficiency (both spoken and written - Excellent computer skills, with experience handling complaints and using MS Excel and Microsoft Office - Able to thrive in high-pressure situations and display a friendly, patient, and empathetic attitude - Great team player, organized, dependable, quick to learn, and skilled in multitasking and problem-solving Job Description: - Provide detailed information about Suntransfers via phone, live chat, and email (pricing, availability, etc.) - Handle bookings and payments, ensuring a smooth customer experience - Support customers and suppliers during transfers, resolving any issues that arise - Address complaints effectively, aiming to turn negative experiences into positive one Originally posted on Himalayas