Digital Product Manager (AI-Powered Customer Experiences)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Product Manager (AI-Powered Customer Experiences) based in United States. This role offers the opportunity to shape next-generation digital experiences powered by artificial intelligence. You will translate product strategy into customer-focused solutions, from problem discovery and design through launch and continuous improvement. Working in a fast-moving and collaborative environment, you will partner with engineering, UX, architecture, data, and business teams. The position combines hands-on product leadership with data-driven decision-making and experimentation. You will help identify opportunities for Generative AI and agentic technologies and guide promising concepts toward responsible production use. Success will depend on your ability to navigate ambiguity, prioritize high-value opportunities, and keep teams focused on measurable outcomes. This is a high-impact opportunity to influence how AI transforms customer experiences at scale.