Billing Clerks

Principal Duties and Responsibilities Perform all tasks related to processing special handling invoices for large, complex commercial customers Maintain third party billing portals Communication with cross functional internal teams related to customer account status will be required Communication with various large commercial customers regarding account status Maintain strong customer relationships through effective communication Perform and maintain account billing reconciliations for customers Investigate and resolve any irregularities or inquiries timely and accurately Provide documentation to customers or cross functional teams requesting invoices, statements, etc. Maintain sensitive customer financial information and organized financial records, electronically Recommend improvements for invoicing processes Researches and resolves second and third level customer inquiries Develop key relationship with cross functional teams to mitigate invoicing errors Originally posted on Himalayas