Client Care and Sales Representative

Remote Schedule:Sunday–Thursday | 9:00 AM–5:00 PM Thrive in a Fast-Paced, High-Volume Call Environment? This role is for someone who enjoys staying busy, moves quickly between conversations, and feels energized by a high volume of outbound calls and emails. At Aqua Life Swim Academy, our Client Care & Sales team speaks with families who are actively looking to register for swim lessons. This is a phone-heavy, high-pace role where efficiency, accuracy, and professionalism matter. If you like structure, momentum, and a steady flow of calls, you’ll do well here. What You’ll Be Doing - Handle a high volume of outbound/inbound calls, emails, and online inquiries - Speak with clients, assess needs, and recommend appropriate swim programs - Convert inquiries into registrations in a clear and professional manner - Follow up on incomplete registrations and warm leads - Manage client accounts, schedule changes, and general questions - Accurately document interactions in our CRM (GoHighLevel / Google Workspace) - Work closely with operations to ensure a smooth client experience This Role Is NOT For You If: - You prefer slow-paced or low-volume work - You dislike being on the phone most of the day - You struggle with multitasking or staying focused under pressure This Role IS a Great Fit If: - You thrive in high-volume, fast-moving environments - You are confident and clear on the phone - You stay organized while handling multiple tasks - You work well with structure, processes, and schedules - You are dependable, punctual, and accountable What We’re Looking For - Very strong verbal and written communication skills - Experience in call-center, client care, or sales roles (preferred) - Comfort handling back-to-back calls and inquiries - Attention to detail and accurate data entry - Ability to work Sunday–Thursday | 9:00 AM–5:00 PM Why Join Aqua Life Swim Academy - Meaningful work helping families access life-saving swim skills - Warm inbound inquiries (no cold calling) - Clear systems, scripts, and support - Professional, respectful, and fast-paced team environment - Fully remote role with consistent hours - Opportunity for advancement Salary: $20 Originally posted on Himalayas