Virtual Property Manager

💼 Virtual Property Manager 🌎 LatAm 🏠 Remote About Our Client Our client is a Sacramento-based residential property management and rental company with 20+ years of combined experience and 100+ successful rentals. Operating as a direct, professionally managed landlord, they serve tenants and property owners alike with a bilingual English and Spanish platform, a fast 24-hour response commitment, and a relationship-first approach that sets them apart from larger, impersonal property managers. About the Role We're looking for a Virtual Property Manager to oversee day-to-day operations across the portfolio, serving as the operational point of contact for tenants, vendors, and contractors. This role has a hard language requirement: full fluency in both English and Spanish, written and spoken, is required, as a significant portion of tenant and vendor communication happens in Spanish. Responsibilities - Respond to tenant inquiries via phone, text, email, and WhatsApp in both English and Spanish, handling difficult conversations professionally - Communicate with Section 8 and Housing Authority representatives, and assist with leasing coordination and tenant screening - Coordinate maintenance requests and vendor follow-up through to resolution, tracking open work orders and escalating urgent issues - Source and manage vendors for repairs and renovations - Coordinate move-ins, move-outs, inspections, and unit turnovers, and assist with rent collection and payment follow-ups - Maintain organized property records, leases, invoices, and tenant documentation - Keep property management software and internal systems accurate and up to date - Apply multi-entity accounting fundamentals, tracking income, expenses, and financial activity across multiple LLCs and properties - Use AI tools and automation platforms to streamline recurring workflows What We're Looking For - Full professional fluency in English and Spanish, written and spoken (non-negotiable) - Prior experience in property management, real estate operations, or a closely related role - Fundamental understanding of multi-entity accounting across multiple properties or business entities - Strong organizational and multitasking skills, managing multiple open items without dropping the ball - Comfortable handling difficult tenant conversations professionally and calmly - Experience coordinating maintenance vendors and contractors - Tech-savvy with reliable internet and a quiet, professional work environment Nice to Have - Experience with DoorLoop, Buildium, or similar property management software - Experience working with Section 8 or affordable housing programs - Experience managing remote vendors or contractors across multiple properties - Familiarity with Google Workspace, Slack, Notion, Airtable, or ClickUp - Experience using AI tools such as ChatGPT to improve workflows and reporting Work Schedule - 100% remote setup so you can work wherever you're most productive - This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work - Availability during US Pacific Time business hours Compensation & Time Off - Compensation paid in USD - Paid bi-monthly on the 15th and 30th - Paid Time Off according to company policy - Holidays observed according to company guidelines Application Requirements Please submit: - An updated resume - A 1–2 minute Loom video introducing yourself in both English and Spanish, describing your property management or real estate operations experience, and walking through how you handle a maintenance coordination issue or difficult tenant conversation end to end Only candidates who submit a Loom video will be moved to the next step of the hiring process.