Apple Device Specialist (Mac, iPhone & Apple Ecosystem Expert)

Category: IT Services Location: As anApple Device Specialist, you will beresponsible for providing expert-level support, configuration, and managementof Apple products includingMacs, iPhones, iPads, and associatedAppleservicessuch asiCloud, Apple Business Manager, and device enrollmentplatforms. In addition to top-tier technical support, your role willemphasizedevice hardening, mobile security, and endpoint protection—ensuringall Apple devices are securely deployed, properly managed, and compliant withcybersecurity best practices in a business environment. - Provide Tier 2/3 support for macOS and iOS devices (MacBook, iPhone, iPad). - Enforce and maintain Apple device security best practices including encryption, secure boot, FileVault, Gatekeeper, etc. - Implement and manage MDM solutions (Jamf, Intune, Mosyle, Kandji) for secure deployment and lifecycle management. - Manage and secure Apple Business Manager, Volume Purchase Program, and Automated Device Enrollment. - Administer Apple ID, iCloud, and App Store configurations securely in business environments. - Apply cybersecurity policies for Apple endpoints including antivirus, firewalls, VPNs, secure network profiles, and patching. - Monitor and respond to device compliance violations, unauthorized apps, or risky configurations. - Support security audits and ensure devices meet CIS benchmarks and industry compliance standards (ISO27001, NIST, etc.). - Collaborate with cross-functional teams to ensure secure integration with Windows AD, Exchange/O365, VPN, and cloud services. - Provide documentation and training for end-userson secure Apple usage. Requirements - 1+ years hands-on experience supporting Apple devices in a corporate or MSP setting. - Strong knowledge of macOS, iOS, iPadOS, and the Apple ecosystem. - Deep understanding of endpoint security for Apple devices. - Experience with MDM, Apple Business Manager, and secure deployment frameworks. - Working knowledge of cybersecurity tools such as antivirus, vulnerability scanning, disk encryption, and network firewalls. - Apple Certifications (ACSP, ACTC, Jamf 200/300, or equivalent) are highly desirable. - Bonus: Experience with SSO, Intune Conditional Access, and integration with Microsoft 365 security tools. Details Originally posted on Himalayas