Associate Consultant

Key Responsibilities ● Deliver on a portfolio of software implementation projects or tasks ● Facilitate and lead sessions with customers and provide recommendations based on best practices ● Deliver on schedule and with the highest customer satisfaction ● Work closely with Support and the rest of the PS team in resolving product-related implementation issues ● Manage internal and external communications related to the project ● Respond to internal and customer requests in a timely, organized fashion ● Capture and document project best practices and lessons learned ● Responsible for achieving billable utilization targets Skills we are looking for ● Ambition to build a career in Professional Services within SaaS Tech space ● Excellent written and verbal communication skills in English, as you need to engage and inspire customers ● Passion for making customers successful and commitment to providing an effortless customer experience ● Strong technical skills ● Desire to build out and optimize your project management and consultancy skills ● Comfortable to work in a team environment ● Self-starter, challenger, proactive, and result-driven personality ● Ability to manage multiple projects and priorities simultaneously