Remote - Health Information Specialist

Health Information Specialist - Remote Summary of Position: ​​The Health Information Specialist is primarily responsible for supporting the intake and validation of requests into Verisma Release Manager; the majority of the requests will run through the Monitored Retrieval Tool (MRT). This role is a crucial link between the MRT processing team and the Monitored Retrieval Tool to ensure accuracy and an optimized turnaround time. This role is also responsible for processing STAT record requests & phone calls that come in “after hours” to support the onsite client team. This role requires a schedule of: Monday to Friday 2pm -10:30pm EST. Duties & Responsibilities: - ​​Review and intake all requests into VRM accurately and timely - ​Intake requests utilizing multiple software applications - ​Read and interpret forms and authorizations - ​Support the resolution of HIPAA-related release issues - ​Process STAT record requests in a timely and efficient manner - ​Organize records and documents to complete the ROI process - ​Process requests utilizing Verisma Software applications & client EHR - ​Receive inbound phone inquiries from requesters regarding record requests - ​Provide exemplary customer service - ​Attend training sessions, as required - ​Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained - ​Ensure turnaround times (TAT) and service level agreements are met (SLAs) - ​Perform other related duties, as assigned, to ensure effective operation of the department and the Company - ​Live by and promote Verisma Core Values​ Minimum Qualifications: - ​​High school diploma or GED equivalent, required; some college preferred - ​Minimum 2 years’ medical records experience and/or clerical/office work - ​Availability to work a rotating schedule of up to 12hour shifts, not to exceed 80 hours in a two-week period, including evenings, weekends and holidays - ​Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks - ​Experience in a healthcare setting, preferred - ​Knowledge of HIPAA and state regulations related to the release of PHI, preferred - ​Maintain accuracy and productivity standards - ​Must be able to work independently​ Originally posted on Himalayas