Moderation Specialist

Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. The Moderation team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. Our 5 sub-teams work 24/7 to eliminate any kind of harm to ensure positive user experience. As a Moderation Specialist, you would be contributing to this mission by reviewing user submitted content according to our guidelines. Job Responsibilities - Review user generated content according to our community guidelines with speed and quality; - Investigate and resolve internal and external reports; - Escalate relevant issues to the appropriate stakeholders and collaborate with others to ensure our products' safety. Requirements You’ll thrive here if you have - English mastery: Upper intermediate level (C1); - Ability to work in different shifts and days, including the night shift and weekend (40h per week); - Attentive to details and able to follow strict guidelines; - Good interpersonal skills. Can be a plus: - Prior experience in a trust & safety field; - Mastery of other languages. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: - Full remote work. - Competitive compensation with a service contract. - Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. - An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most. - Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage. - Career growth in a fast-scaling project with opportunities to influence technical decisions. - A culture of recognition: our peer reward program celebrates contributions from across the team. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process - Screening questions; - Video Questionnaire (5 minutes); - Final interview (1 hour). Highlights Originally posted on Himalayas