Customer Data Analyst

Key Responsibilities - Maintain customer master data across ERP and business systems. - Create, update, validate, and inactivate customer records in accordance with company policies. - Ensure data accuracy, completeness, and consistency across systems and regions. - Perform regular data quality reviews and identify opportunities for data cleansing. - Support customer onboarding processes and verify required documentation. - Collaborate with Sales, Finance, Customer Service, Credit, Tax, Compliance, and IT teams to resolve data issues. - Ensure compliance with internal controls, audit requirements, and data governance standards. - Analyze master data trends and provide recommendations for process improvements. - Support system implementations, integrations, migrations, and testing activities related to customer data. - Provide input into the development of master data procedures, work instructions, and training materials. - Monitor and resolve master data tickets within agreed service level agreements (SLAs). Education & Job-Related Skills - Bachelor’s degree - Excellent verbal and written communication skills - Professional, courteous, and tactful approach - Ability to work effectively in a global corporate environment - Advanced English proficiency; additional languages are an advantage - Proactive, adaptable, and eager to learn and develop new skills Originally posted on Himalayas