Swedish Speaking technical support roles

Are you tech-savvy? Are you a fluent Swedish speaker with great communication skills? Available Technical Support positions await you in Greece! Patrique Mercier Recruitment connects customers with the worlds top brands.With a team of 12.000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. Take a step forward and enhance your career by working with us for the most well-known brands in the world. The work-from-home option is offered to candidates living in Greece or available to relocate. If you are a tech enthusiast with fluency in Swedish and good knowledge of English, then this is for you! What you will do: - Communicate with customers via phone, chat & e-mail - Troubleshoot technical issues using your problem-solving skills - Track and follow cases to ensure they closed in an efficient and timely manner - Maintain high customer satisfaction, representing a major brand - Provide and maintain strong, professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets - Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication. - Log the cases on internal systems, while getting up to date with clients products & services. What you will bring: - Fluency in Swedish - Very good communication skills in English - Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills - Good knowledge of operating systems & computer applications - Computer and mobile devices knowledge/tech savviness - Be resourceful, able to multitask - Thrive as a team player in a fast-paced, high-energy, change-oriented environment - Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision - Ability to adapt and flex style according to customer personality, culture, and profile - Help-desk or system admin experience will be considered as an advantage What we offer: - Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-) - Competitive monthly salary + 2 extra salaries per year - Private Health Insurance - Numerous benefits and discounts - Fully paid training by certified instructors Originally posted on Himalayas