Assistant Manager - Technology - Middleware & Platforms (MGN Pak)

Job Purpose - The role possesses skills to facilitate critical production issues support, domain expertise associated with system administration side capabilities Key Result Areas - Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs. - Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs. - Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues. - Analyze logs to identify problems within the IBM API Connect environment. - Configure and implement backup and restoration of IBM API Connect subsystems. - Backup and restore IBM API Connect configuration data. - Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect - Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs. - Consumer maintenance including creating users, groups and roles, and security configurations. - Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes. - Enabling the third party tools like elastic to capture the analytics events for customer dash boards - Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures - Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment. - Apply product maintenance patches, interim releases, upgrades as required. - Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required. - Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect. - Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss, and close issues or questions that arise. Knowledge, Skills and Experience - Minimum 5-8 years of Experience in Respective Application Domain and Support line - Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs. - Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs. - Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues. - Analyze logs to identify problems within the IBM API Connect environment. - Configure and implement backup and restoration of IBM API Connect subsystems. - Backup and restore IBM API Connect configuration data. - Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect - Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs. - Consumer maintenance including creating users, groups and roles, and security configurations. - Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes. - Enabling the third-party tools like elastic to capture the analytics events for customer dash boards - Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures - Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment. - Apply product maintenance patches, interim releases, upgrades as required. - Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required. - Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect. - Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss and close issues or questions that arise - Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support. - Good analytical / communication / people skills Below technical skills required as per respective applications Skills / Knowledge Level Must / Optional IBM API ConnectStrongMustIBM App Connect Enterprise StrongMustOracle, Sql DatabaseMediumMustIBM MQStrongMustAzure Cloud StrongMustDevOps CI/CDStrongMustCore JavaMediumOptionalMicro ServicesMediumOptionalAIX/UNIX operating system knowledgeStrongOptional Originally posted on Himalayas