eCommerce Manager

This is a remote position. We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence. Key Responsibilities: - Listing Management: - Ensure optimal listing health across Amazon, eBay, and Walmart. - Regularly update product listings to enhance visibility and conversion rates. - Brand & Content Updates: - Create and manage A+ content for brand differentiation. - Develop and implement meta tags and keyword strategies for improved search rankings. - Inventory Management: - Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations. - Customer Management: - Handle customer inquiries and issues efficiently to ensure high satisfaction levels. - Manage and respond to product reviews, encouraging positive feedback. - Reporting: - Analyze sales performance and generate reports to track KPIs and identify areas for improvement. Qualifications: - Proven experience in eCommerce management, particularly on Amazon. - Familiarity with eBay and Walmart is a plus. - Strong knowledge of listing optimization, keyword research, and content creation. Software & Tools: - Proficient in Microsoft Suite and Outlook. - Experience with Helium10 for keyword research and listing optimization. - Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus. Skills: - Excellent organizational and multitasking abilities. - Strong analytical skills and attention to detail. - Effective communication and customer service skills. Originally posted on Himalayas