Customer Support Representative

Job Title: Customer Support Specialist (Remote – Shopify & D2C) Location: Remote (US / Canada) Work Hours: Full-time, EST Business Hours Compensation: $40,000 – $55,000 / year (Based on experience) About CO2LIFT CO2LIFT (Lumisque Skincare) is a South Florida-based medical skincare brand specializing in patented carboxytherapy technology. We provide clinically proven gel treatments to plastic surgeons, dermatologists, high-end MedSpas, and direct consumers globally. Role Overview We are looking for a sharp, proactive Customer Support Specialist to handle high-touch communications across our B2B clinical accounts and D2C e-commerce customers. You will manage incoming inquiries, troubleshoot orders, and build lasting relationships with providers and skincare enthusiasts.