Head of Project Delivery - Dublin

Job Description And Benefits The Head of Delivery is responsible for ensuring the consistent, high-quality delivery of Entegro's client programmes across network infrastructure and transformation projects. The role owns project planning, scheduling and resourcing, drives delivery performance, and leads a delivery team to consistently meet client and commercial expectations. Our Benefits Our biggest benefit is our friendly and hardworking people! Competitive salary in a dynamic and technology driven environment. Focused career development and progression opportunities Flexible Benefits Programme; a choice of flexible Benefits options like Health Insurance / Pension / Fitness - Gym Membership / Additional Annual Leave. Income Protection Death in Service Benefit Please Note: Only candidates permitted to work in the EU will be considered for this role. Responsibilities Project Planning, Scheduling & Resourcing Oversee project planning, scheduling and resourcing across the delivery portfolio to optimise productivity and utilisation Ensure resource allocation is aligned to programme priorities, client commitments and commercial targets Build and maintain robust scheduling processes that anticipate bottlenecks and resourcing conflicts before they impact delivery Performance Monitoring & Reporting Monitor and report on delivery performance against agreed KPIs, SLAs and milestones Provide regular, accurate reporting to senior leadership and clients on programme status, risks and outcomes Establish dashboards and metrics that give early visibility of performance trends Continuous Improvement Identify opportunities for improvement across delivery processes, tools and ways of working Lead root-cause analysis on delivery issues and drive corrective and preventative actions Champion best practice and embed lessons learned across the delivery organisation Quality Assurance Implement and monitor quality assurance processes to ensure all deliverables meet contractual and client requirements Own delivery governance, sign-off and escalation processes across the portfolio Commercial & Financial Accountability Hold budget/P&L accountability for the delivery function, with a focus on cost control, margin and resource efficiency Track programme profitability and flag commercial risk early to senior leadership Client & Stakeholder Management Act as senior delivery point of contact for key clients, building trusted relationships at programme and executive level Manage escalations and ensure client expectations are set and met throughout the delivery lifecycle Team Leadership Manage and develop the delivery team, building capability, accountability and a strong delivery culture Own workforce planning and capability development, building a flexible, multi-skilled team able to adapt to shifting commercial demand Set clear objectives, provide coaching and support career development for direct reports Ensure the team has the right structure, skills and tools to deliver at scale Skills Required Proven track record leading delivery functions in telecoms, network infrastructure, or similar complex, programme-based environments Strong command of project/programme management disciplines (planning, scheduling, resourcing, RAID management) Experience building and interpreting delivery performance reporting and KPIs Demonstrated ability to drive process and performance improvement at scale Track record of budget/P&L ownership and commercial accountability for a delivery function Experience implementing quality assurance and delivery governance frameworks Strong people leadership skills, with experience managing and developing delivery teams and workforce planning Excellent client and stakeholder management skills, comfortable operating at programme and executive level Working knowledge of relevant H&S and industry compliance standards (e.g. NRSWA, CDM) where field/network build delivery is in scope