Senior Site Reliability Engineer (SRE)

For decades we are champions of the mobility industry. With our smart mobility solutions, we connect businesses and lives across Europe. Now we are progressing to the next level: in times of digitization and climate change, our company aims to continue its tradition as the one mobility service provider that keeps its customers driving. Become part of a dedicated and professional team that helps shape commercial mobility throughout Europe. Project Overview: - Our fuel cards, tolls, and refund secure mobile solutions are working on the base of Europe's biggest station network. We enable true borderless logistics and transportation, payment, and fleet management solutions. Requirements: - 5+ years of professional experience in SRE, systems engineering, operations, DevOps, or production support roles; - Experience working in production and operational environments, including on-call support; - Strong incident response and troubleshooting skills in high-availability systems; - Ability to work effectively with cross-functional teams (development, infrastructure, security); - Experience following structured processes for incident, problem, and change management; - Comfortable working in Agile / Kanban environments; - Solid understanding of Site Reliability Engineering principles and production operations. - Experience with Linux-based systems and system troubleshooting; - Experience with containerization and orchestration technologies (Docker, Kubernetes or equivalents); - Hands-on experience with monitoring, logging, and observability tools (OpenTelemtry, Prometheus, Grafana, ELK, Splunk); - Snior experience with CI/CD pipelines, (azure DevOps, GitHub Actions) automation, and Infrastructure as Code (Terraform, Ansible), security scanning tools; - Understanding of networking fundamentals and distributed systems; - Advanced cloud, DevOps and platform engineering certifications (e.g., AWS / Azure / Google Cloud – professional level, Kubernetes, DevOps) – preferred; - Strong problem-solving and analytical mindset; - Collaborative, open communicator across technical and business teams; - Proactive, curious, and eager to continuously learn new technologies; - Structured and autonomous working style in agile environments; - Fluency in English; - Agile framework (Scrum and/or Kanban); - Hybrid - 2 days per week at the office. Responsibilities: - Ensure the availability, performance, reliability, and resilience of our cloud native platforms and customer facing services; - Work at the intersection of software engineering and operations, applying automation, observability, and modern reliability practices; - Set up end to end observability (metrics, logs, traces) across dis-tributed systems; - Implement and manage SLOs, SLIs, and SLAs for our services together with the product teams; - Analyze system bottlenecks and proactively identify sources of in-stability; - Work closely with development teams to embed reliability early into the SDLC, partner with Product, Architecture, Security, and Data teams to align reliability frameworks; - Collaborate with development teams to improve system design, deployment, and operability.Support capacity planning, performance tuning, and scalability improvements. What we offer: - 22 days of annual leave per year + 3 paid sick leaves; - Flexible working hours & hybrid work model; - Permanent contract; - Health Insurance (employee); - Modern, well-equipped office in the centre of Porto; - Intellias Communities (Tech, Language Clubs, Sports, Books, Parents); - Coverflex benefits; - Snacks and drinks at the office; - Access to discount platform.