Remote Customer Service Associate

Who we want: - You will receive inbound calls from our Merchants, answering questions, while driving issues to resolution to the client’s satisfaction. - We want our merchants to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution. - Use your great verbal and written communication skills to provide excellent service to our merchants. Basic requirements for consideration: - Resume with application - High School diploma or GED - Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality). - Quiet and secure working environment free from background noise and be able to guard client confidential information. - Familiarity with computers and internet navigation - Internet speed requirements: To test internet speed, visit and click GO - results will display at the top of the page - o Ping less than 50 ms - o Download greater than 12.0 Mbps - o Upload greater than 2.0 Mbps Preferred qualifications: - Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution - Strong work tenure with previous roles lasting a year or more Originally posted on Himalayas