Deliverability Specialist

Overview of Role - Deliverability Advisor: Serve as a knowledgeable resource for teams and customers navigating email deliverability challenges, building trust through consistent, sound guidance. - Migration Management: Guide high-volume senders through migrations, managing IP warm-up and transitions with care to protect sending reputation. - ISP Relations: Build and maintain relationships with Internet Service Providers (ISPs) to support strong deliverability outcomes for senders. - Performance Analysis: Conduct deliverability assessments and deliver clear, actionable reporting following the warm-up phase. - Strategic Improvement: Provide guidance and recommendations to help improve deliverability performance over time. - Enablement: Help build understanding of deliverability best practices across internal teams and with external customers. - Product Collaboration: Partner with engineering and product teams to support customer success and inform product direction. What We're Looking For - 8-10 years of experience in email deliverability, messaging infrastructure, or a closely related technical discipline (e.g., ESP/ISP relations, sending infrastructure, trust & safety for messaging platforms) - This is a foundational hire for our deliverability function. We're looking for someone who has ideally built or scaled deliverability practices before, not just operated within an existing playbook - Working knowledge of email deliverability fundamentals, including authentication protocols (SPF, DKIM, DMARC), IP and domain reputation, and how ISPs evaluate inbox placement - Experience managing or supporting IP warm up processes and sender reputation through migrations or platform transitions - Comfort analyzing deliverability data (bounce rates, complaint rates, engagement metrics) and translating findings into clear recommendations - Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non technical audiences - Ability to manage multiple customer situations at once, prioritizing based on urgency and impact - Experience establishing processes, documentation, or best practices in a technical specialty area, whether as a first hire, early team member, or practice lead Find more English Speaking Jobs in United Kingdom on Arbeitnow