Data Analyst, Platform Excellence Ops Analytics

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Data Analyst, Platform Excellence Ops Analytics based in Canada. This role plays a pivotal part in improving fulfillment quality across a complex online marketplace. You will leverage operational performance data to identify quality gaps, uncover root causes, and recommend meaningful improvements. The position combines deep analytical work with proactive monitoring, reporting, and operational problem-solving. You will support retailer performance, fulfillment quality, launches, escalations, and strategic initiatives across the business. Working closely with business, product, engineering, and technical stakeholders, you will turn complex data into clear, actionable insights. The role offers a dynamic, cross-functional environment where ownership, transparency, and continuous improvement are highly valued. It is an opportunity to directly influence reliability, operational excellence, and the experience of customers, shoppers, retailers, and the broader marketplace.