Veterinary Clinic Relationship Specialist

Schedule: 40 hours per week Classification: Full Time - Exempt Location: Remote with up to 75% travel Salary: $65,000 + Monthly Bonus Potential The Veterinary Outreach & Partnership Specialist serves as a key ambassador for Heartstrings Pet Hospice. This individual will cultivate relationships with veterinary practices, educate teams on our in-home hospice and euthanasia services, and help strengthen collaborative partnerships that ultimately support families navigating end-of-life decisions. This is a remote position with significant travel (up to 75%) to markets across the United States. You will represent a practice that leads with empathy, clinical excellence, and integrity and you will help veterinary professionals feel confident recommending Heartstrings to the families they serve. Why This Work Matters End-of-life care is not just another veterinary service it is a defining moment in a family’s story. At Heartstrings, we approach this work with reverence and responsibility. If you are motivated by meaningful impact, relationship-driven growth, and representing a practice that truly values its people, we invite you to apply. Join us in setting a new standard for compassionate end-of-life veterinary care. Requirements Qualifications & Experience - Minimum 2 years of sales, outreach, or relationship management experience (veterinary industry strongly preferred) - Strong existing connections within the veterinary community preferred - Must reside within 45 minutes of a major airport (proximity to Philadelphia International Airport preferred) - Exceptional verbal and written communication skills - High emotional intelligence and ability to tailor messaging to diverse audiences - Strong organizational and time management skills - Ability to work independently with limited supervision - Proficiency in: - Microsoft 365 (Word, Excel, PowerPoint, SharePoint) - Google Workspace - CRM platforms - Self-starter mindset with entrepreneurial drive - Ability to travel extensively, including occasional evenings and weekends Key Responsibilities Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets (approximately 75% travel) - Serve as an educational resource on: - In-home euthanasia - Pet hospice and palliative care - Quality-of-life consultations - Grief and aftercare support - Visit a minimum of two Heartstrings markets per month to strengthen existing partnerships and develop new relationships - Attend regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking events - Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels - Gather field insights, trends, and feedback to help inform marketing and growth strategy - Track outreach efforts and results using CRM tools and reporting systems - Collaborate closely with our veterinarians and leadership team to support market expansion Physical & Professional Requirements - Maintain strict confidentiality of patient, client, and business information - Comply with all applicable laws, regulations, and company policies - Ability to travel frequently and manage dynamic scheduling - Perform additional duties as needed to support organizational growth Benefits We believe caring for families starts with caring for our team. - Medical Insurance (with 100% employer-paid HSA option available) - Dental & Vision Coverage - 401(k) with 3% Company Match (Traditional & Roth options) - Generous Paid Time Off - Paid Bereavement Leave - Paid Parental Leave - Employer-funded Lifestyle Spending Account (LSA) - Basic & Voluntary Life Insurance + AD&D - Short & Long-Term Disability Coverage - Ongoing Training & Professional Development - Pet Insurance & Pet Discount Plan Originally posted on Himalayas