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Case Manager

Impact BPO

RemoteUnited StatesmidFull Time
Posted
today
Source
Himalayas
Field
Legal

Skills

Communication

Description

We are seeking a highly organized and detail-oriented Personal Injury Case Manager to join our growing legal support team. This is a fully remote position, ideal for professionals with experience managing personal injury cases who thrive in fast-paced, client-focused environments. Responsibilities: - Manage a full caseload of personal injury files from intake through settlement or litigation. - Maintain consistent communication with clients, providing case updates and addressing questions with professionalism and empathy. - Coordinate medical treatment, request and track medical records and bills. - Liaise with attorneys, insurance companies, medical providers, and third parties. - Monitor deadlines, follow up on outstanding items, and ensure compliance with case timelines. - Update and maintain accurate case notes and documentation in case management systems. - Assist with demand packages, settlement documentation, and general case preparation. - Ensure confidentiality and compliance with legal and ethical standards. Qualifications: - Proven experience as a Personal Injury Case Manager or in a similar legal support role. - Strong knowledge of personal injury processes, terminology, and case lifecycle. - Excellent written and verbal communication skills in English. - Strong organizational skills and ability to manage multiple cases simultaneously. - Experience working with legal case management software and CRMs. - Ability to work independently in a remote environment. - Reliable internet connection and a quiet home workspace. Originally posted on Himalayas

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