Operations Intern (Conversion to Full-Time)

ABOUT THE ROLE This is an operations internship with a clear path to full-time, sitting at the center of a fast-growing healthtech startup focused on personalized diagnostics and preventive care. You will report directly to a founding team member and own real parts of the business from day one, with the core mission of automating manual processes rather than simply managing them. WHAT YOU'LL DO - Own the end-to-end customer experience, including onboarding, appointment scheduling, results delivery, and retention. - Coordinate day-to-day operations with lab partners, phlebotomy clinics, and supplement manufacturers across Europe. - Build internal tooling and automations using tools like n8n, Notion, Linear, Airtable, and scripting as needed. - Design and document operational playbooks that allow the business to scale without proportional headcount growth. WHAT WE'RE LOOKING FOR - 0 to 2 years of experience in operations, consulting, or a similar hands-on role. - Fluent German, required for coordinating with laboratories, clinicians, and customers. - Practical experience building automations or workflows with no-code or low-code tools such as n8n, Make, Zapier, Airtable, Notion, or similar platforms. - Comfortable owning end-to-end processes with high autonomy, this is not a shadowing or support-only role. - Automation-first mindset: you look to eliminate manual work, not just administer it. - Available for a 3 to 6 month internship with the intention to convert to full-time. - EU/EEA work authorization (visa sponsorship is not available). COMPENSATION & BENEFITS Salary range: 30,000 to 36,000 EUR annually. Visa sponsorship is not available. LOCATION On-site in Berlin, Germany, five days per week.