Research Analyst - 15 Hours/Week

The Daniel Group is dedicated to helping B2B businesses measure, manage, and improve. Our part-time Research Analysts conduct follow up phone interviews with our clients’ customers following sales, services, and parts transactions and then compile and document the results into our online system. - Work from home. - Every Research Analyst is guaranteed a base rate of $15.00 per hour with the opportunity to make more. - Work hours are both scheduled and flexible. A minimum of 15 hours per week required. - No selling. - No weekend work. Responsibilities - Contact individuals selected for an interview via our cloud-based phone system for a business-to-business survey interview. - Collect complete, accurate, and unbiased information from respondents. - Input the survey details of each interview in our online portal in a professional, well-written manner. - Meet personal/team qualitative and quantitative monthly target goals. Requirements - Excellent phone, verbal and written communication skills along with the ability to actively listen - Customer-focused and adaptable to all personality types on the phone - Ability to multi-task, set priorities, and manage time effectively - Detail-oriented, organized, and highly conscientious - High School degree or equivalent - Minimum of typing 30+ words a minute - A quiet, dedicated workspace with high-speed internet and laptop - Excellent in English, both verbal and written - Basic computer skills required; proficiency in Word and Excel - Bilingual (preferably Spanish, French-Canadian, or Mandarin Chinese- oral and written) a plus but not necessary - Complete online training - First 120 days must work 3 hours daily Monday-Friday, between 7:30 a.m. and 6:30 p.m. Salary: $15.00 per hour Originally posted on Himalayas