Head of Facilities & Maintenance

We are engaged with a leading residential property and asset management company based in Dublin, Ireland. They manage a large portfolio of residential rental units across Dublin many of which are institutionally owned apartments, multi-unit developments, and co-living spaces. They are searching for a dynamic, results-driven head of facilities and maintenance to step into a senior oversight role steering daily engineering and property service standards across a multi-site residential portfolio in the capital region. This is an active, engagement-focused position ideal for a practical expert capable of taking complete ownership of infrastructure upkeep, strategic planning, and rigorous regulatory compliance to safeguard residents and personnel. The Role Staff Mentorship & Department Oversight - Supervise and guide an in-house technical crew comprising skilled trades and general operatives; coordinate shift rosters, evaluations, and day-to-day workflow prioritization. - Drive fiscal responsibility within the department, administering operational budgets, equipment acquisition, and commercial vehicle fleet logistics. - Evaluate team competencies to design targeted technical training programs, ensuring personnel remain proficient with advanced automated infrastructure (such as BMS and HVAC networks). - Optimise the end-to-end lifecycle of support tickets, from initial intake and triage to final resolution. Facility Operations & Technical Servicing - Formulate and execute a comprehensive proactive maintenance framework covering complex building networks (HVAC, plumbing, electrical grids, BMS, and shared resident amenities). - Coordinate cyclical servicing across the entire asset portfolio, incorporating fire protection systems, water hygiene management, electrical inspections, drainage maintenance, and heating appliance servicing. - Resolve operational faults swiftly to mitigate downtime; triage and orchestrate daily technical repair requests. - Maintain rigorous, audit-ready logs documenting every maintenance action, capital repair, and financial expenditure. - Track site occupancies and ensure seamless continuity across property engineering workflows. Vendor & Vendor Partnership Relations - Qualify and onboard external specialist contractors for complex interventions (e.g., vertical transportation, structural roofing, heavy electrical works), verifying comprehensive insurance and regulatory alignment. - Oversee external performance metrics and service-level agreements to guarantee that all outsourced projects meet strict quality, timeline, and financial thresholds. - Coordinate with commercial vendors to maintain optimal inventory levels of specialized instruments, hardware, and replacement components. Regulatory Frameworks & Workplace Safety - Serve as the primary authority for occupational health and safety; author and supervise guidelines aligned precisely with national legislative standards. - Execute frequent hazard evaluations, deploy corrective barriers, and keep foundational safety declarations perpetually current. - Verify the operational readiness of life-safety assets—including suppression gear, alarms, and emergency illumination—while steering evacuation simulations and crisis protocols. - Track team safety credentialing and preserve exhaustive compliance records. Candidate Profile & Criteria - Background: Extensive experience in property asset operations, multi-unit residential administration, or hospitality-sector engineering environments. - Regulatory Knowledge: Comprehensive mastery of regional occupational safety frameworks and structural housing codes. - Problem-Solving Approach: Exceptional diagnostic aptitude paired with a willingness to roll up one's sleeves and engage practically with technical challenges. - Communication: Refined interpersonal capabilities to foster positive relationships with occupants, internal teams, and service partners. - Technical Acumen: Demonstrated familiarity with computerized maintenance management systems (CMMS) alongside a valid, unendorsed regional driving authorization. Please share along your CV if you would be interested in this role rhughes@macdonaldandcompany.com