IT Infrastructure Manager Baltics

Indigroup Recruitment is an executive and specialist recruitment company, whose quality of services is becoming a benchmark in the Baltic states. Our client – AB Lietuvos Draudimas. About AB „Lietuvos draudimas“ We believe in creating a brighter future—and we know it’s within reach. To make it happen, we rely on exceptional people. The kind of team that opens doors when your hands are full of coffee and your mind is racing with bold ideas. A team that celebrates your wins and quietly supports you while you chase the next big one. Ambition drives us—from everyday projects to leading the market. We’re not superheroes, but we show up every day with the confidence that great things are possible. Role Overview We are looking for an experienced IT Infrastructure Manager to take ownership of IT infrastructure services across the Baltic States. The role combines technical leadership, infrastructure management, architecture, vendor management and operational governance. You will lead a small internal infrastructure team and work closely with strategic external service providers responsible for the day-to-day operation of the infrastructure environment. This is a hands-on management role. The successful candidate will not only coordinate people and suppliers but will also remain technically engaged in infrastructure design, troubleshooting, technology decisions, projects and continuous improvement. The role is responsible for ensuring that infrastructure services are secure, reliable, resilient, cost-effective and aligned with business needs. Key Responsibilities: Management, Technical Leadership & Vendor Management - Lead IT infrastructure services across the Baltic States, ensuring reliable, secure and cost-effective delivery. - Manage and develop the internal small infrastructure team, set priorities and act as the main technical escalation point. - Manage strategic vendors, outsourced providers, SLAs, KPIs, service reviews and supplier performance. Architecture, Technology & Infrastructure Modernisation - Own the infrastructure architecture, technical standards and roadmap across cloud, on-premises, network, workplace, identity and core infrastructure services. - Design and evolve hybrid infrastructure solutions that support scalability, resilience, cybersecurity, business continuity and regulatory requirements. - Drive cloud adoption, automation, standardisation and modernisation initiatives, including platforms required for data and AI capabilities. Operations, Resilience & Security - Oversee infrastructure availability, performance, monitoring, backup, recovery, disaster recovery and business continuity capabilities. - Coordinate incidents, problems, changes and service improvements, ensuring root-cause analysis and effective remediation. - Work with cybersecurity teams and business stakeholders to manage risks, ensure compliance and support secure infrastructure changes. What We're Looking For: - 5+ years of experience as IT infrastructure manager, Lead infrastructure architect or a related similar role. - 3+ years of experience leading technical function or infrastructure services. - Strong understanding of enterprise IT infrastructure and hybrid environments. - Experience with cloud technologies, particularly Microsoft Azure. - Hands-on experience with Oracle Exadata is a significant plus. - Strong knowledge of networking, servers, storage, virtualisation, identity and workplace technologies. - Experience with Microsoft 365 and enterprise identity platforms. - Understanding of infrastructure security, backup, disaster recovery and business continuity. - Experience managing external IT service providers and negotiating/monitoring SLAs. - Experience with infrastructure projects, technology transformation and service improvement. - Strong analytical and problem-solving skills with the ability to engage deeply in complex technical issues. - Ability to communicate effectively with both technical specialists and business stakeholders. - Good understanding of IT financial management, vendor management and risk management. - Strong English communication skills. We offer: - Employee insurance. - Health insurance that covers various medical services. - Employee discount on LD insurance products. - Access to the best-in-class training and development programs. - Hybrid working arrangements. - Workcation (up to 182 days per year in EU). - Up to 5 additional days off (after 2 years working term). - Volunteering days (2 days per year). - Monthly salary: 6,000 – 7,100 EUR gross. - Salary bonuses.